Santander Bank
Susan Cushing is a seasoned professional in risk management and operations, currently serving as the Vice President and Director of Business Control & Risk Management at Santander Bank, N.A. since April 2012. Responsibilities include overseeing risk management programs for the Commercial Bank, implementing risk control assessments, and managing operational and compliance controls in various lending operations. With a background at Fidelity Investments and State Street Bank, Susan has extensive experience in compliance, anti-money laundering, and fraud prevention. Educational credentials include an MBA in Business Law from Suffolk University and participation in the Emerging Leaders Program at UMass Boston.
Santander Bank
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Santander Bank, N.A. is one of the country’s largest retail and commercial banks with more than $79 billion in assets. The bank got its start in Spain, but has been serving customers in the Northeast since 2013. With its corporate offices in Boston, the Bank’s 9,700 employees, more than 650 branches, 2,100 ATMs, and 2.1 million customers are principally located in Massachusetts, New Hampshire, Connecticut, Rhode Island, New York, New Jersey, Pennsylvania, and Delaware. The Bank is a wholly-owned subsidiary of Madrid-based Banco Santander, S.A. (NYSE: SAN)—one of the most respected banking groups in the world with more than 125 million customers in the U.S., Europe, and Latin America. It is managed by Santander Holdings USA, Inc., Banco Santander’s intermediate holding company in the U.S.