Susan Coyne

Susan Coyne currently serves as the Director of Employee Communications and Marketing at Santander Consumer USA, a position held since February 2019. Prior to this role, Susan held several senior leadership positions at Santander Bank, N.A., including Director of Learning and Development, where strategic initiatives were developed to support compliance and risk functions across various locations. With extensive experience at State Street, Susan progressed from a Portfolio Administrator to Vice President of Investor Services, overseeing teams in both the United States and Hong Kong. Earlier career experience includes managing a claims team at BMC HealthNet Plan and a range of roles at State Street Corporation, where foundational skills in banking and operations were established. Susan holds a Bachelor of Business Administration from Northeastern University and a diverse educational background, which includes studies at Bryant University and Scituate High School.