Satmetrix
Alice Treanor is an experienced professional in account management and client development, currently serving as a Global Key Account Manager at NICE since January 2024. Prior to this role, Alice worked as a Key Account Manager at Satmetrix from September 2018, focusing on customer loyalty insights to drive business growth. Other notable positions include Client Development Manager at Bright UK Ltd, where Alice contributed to improving contact center performance, and Client Account Team Manager at CARE2GIVE LIMITED. Earlier career roles include a Personal Stylist at Dress With Confidence Ltd, a Social Media Account Manager at Terra Ferma Media, and a Corporate Sales Account Manager at Tristar Worldwide Chauffeur Services, where Alice managed substantial accounts and achieved significant revenue growth. Alice began a career in account management at Radio Taxis Group, focusing on client loyalty and satisfaction. Alice's educational background includes attending Haberdasher's Askes' School for Girls from 1983 to 1995.
This person is not in any offices
Satmetrix
Satmetrix is the provider of cloud-based customer experience management (CEM) software for companies of all sizes. As co-developer of Net Promoter - the most widely accepted measure of customer loyalty and retention - Satmetrix has unrivaled real-world experience helping companies to successfully adopt Net Promoter programs and put the customer atthe center of their business.Through its powerful, end-to-end CEM software platform, NPX, and complementary consulting services Satmetrix deliver increased customer loyalty, reduced attrition, improved word-of-mouth, and a clear competitive advantage. With experience on more than 1,000 deployments in 40 languages, Satmetrix accelerates the success of customer experience efforts using Net Promoter. Satmetrix is headquartered in Redwood City, California, with offices around the world.