Mok Peng Fai

Head North East Line and Sengkang Punggol LRT & Head Customer Experience & Operations at SBS Transit

Mr Mok Peng Fai, Anthony was appointed Head of the North East Line (NEL) and the Sengkang Punggol LRT (SPLRT) systems on 1 April 2022. Concurrently, he is also Head Customer Experience and Operations for the NEL and SPLRT.

He has close to 20 years of railway experience starting out as a Chief Controller in the NEL’s Operations Control Centre (OCC). In this capacity, he was heavily involved in the start-up of the NEL, which was the world’s first automated underground heavy metro system then. Over the years, he assumed responsibilities for the daily operations of the SPLRT as well as the NEL’s OCC.

In October 2017, he was appointed Head of Operations for the NEL and SPLRT. Mr Mok holds diplomas in Mechanical Engineering from the Singapore Polytechnic and in Management Studies from the Singapore Institute of Management.


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SBS Transit

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SBS Transit Ltd is a Singapore-based company engaged in the provision of public transport services, such as bus and rail services. The Company operates through two segments: Bus and Rail. The Bus segment includes bus fare collections, advertisements on buses and at bus interchanges, and rental collections from commercial and shop space at bus interchanges. The Rail segment includes rail fare collections, advertisements on trains and at Mass Rapid Transit (MRT) and Light Rail Transit (LRT) stations, and rental collections from commercial and shop space at rail stations. The Company operates North East Line (NEL), Sengkang and Punggol LRT Systems, Downtown Line. The Company has a fleet of over 3, 656 buses. The Company operates approximately 261 bus routes, of which 215 are basic services. The Company's subsidiary, SBS Transit DTL Pte. Ltd., is engaged in the operation and maintenance of Downtown Line.


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