Emma Gabrielsson

Emma Gabrielsson is a skilled professional with a Bachelor of Business Administration from Lund University and diverse experience in customer success and insurance management. Currently serving as a Customer Success Agent at Scania Group, Emma is responsible for digital service support for Scania vehicles and the implementation of services in 17 new global markets. Previously, Emma managed the Swedish service team at Hedvig as an Insurance Experience Manager, leading a team of 12 employees, and held the role of Insurance Experience Specialist. Emma's early career included project leadership in sales for Houdini Sportswear and sales support internships at ICA and Peak Performance, focusing on retail procedures and budgeting.