Matthew Drake

Matthew Drake is an experienced IT support professional currently serving as an EUC Engineer in 2nd Line IT Support at SCC since July 2023. Previous roles include Desktop Support Engineer in 2nd Line IT Support at CGI from May 2020 to July 2023, where responsibilities included IT desktop support for Volkswagen Group since January 2020. Drake also held positions at Mercedes-AMG Petronas Formula One Team as a Technical Support Analyst, NHBC as an IT Support Analyst, Kinetic Solutions Ltd as an Application Support Analyst, and Computacenter as a First Line IT Analyst. Proficiencies include Active Directory Administration, Microsoft SCCM, and various Microsoft technologies, alongside a solid background in customer service and application support.