Lisa Fullagar

Lisa Fullagar is an experienced Customer Service Manager with a robust background in managing teams within the logistics and transportation industry. Currently serving as the Customer Service Manager ANZ - Contract Logistics at DB Schenker since April 2024, Lisa leads a team of 45 professionals. Prior to this role, Lisa held the position of Customer Service Manager at Direct Freight Express from July 2019 to May 2024, managing a national call center with 38 representatives. Additional experience includes team leadership roles at CHEP Australia, DOBLE EXPRESS TRANSPORT PTY LTD, and Border Express Pty Ltd, where Lisa consistently focused on meeting KPI targets and enhancing customer experience. Lisa began a career in customer service with various roles at Freight Specialists Pty Ltd, culminating in a supervisory position. Lisa's foundational education was completed at Cerdone College Merrylands from 1996 to 2001.