Scorebuddy
Sonal Panchal is a skilled PHP Developer with experience working in companies like Scorebuddy, Cygnet Infotech, and ZealousWeb Technologies Pvt. Ltd. Sonal holds a Master's degree in Business Analytics from the University of Galway, and also has a Master of Science in Computer Application of Information Technology from KS School of Business Management. With a background in computer science, Sonal brings a strong technical foundation to the table.
Scorebuddy
Scorebuddy is a cloud based All in One Quality Assurance software platform for Contact Center professionals; used to Find, Fix and Measure quality issues resulting in a great customer experience and quantifiable results. Using scorecards, text analytics, surveys and training and development solutions we provide a comprehensive platform for Call Center professionals who want to significantly improve Customer Experience Take a 14 Day Free Trial at www.scorebuddyqa.com It will reduce review times, uncover actionable data and can be used to share best practice with your agents, improve staff engagement, collaboration and confidence, as well as reducing preparation time. Third party outsourcers can also be monitored bringing a new level of external QA to bear on those relationships.