Scottish and Southern Electricity Networks
George Taylor currently serves as the Head of Customer Operations at Scottish and Southern Electricity Networks since April 2023. Previously, George held various leadership roles at Wessex Water from July 2016 to March 2023, including Director of Sewerage, Director of Wastewater, and Head of Commercial Management. George was the Chief Technology Officer at Isle Utilities from August 2015 to July 2016 and previously worked at Thames Water from August 2012 to August 2015 in roles such as Regional Operations Manager for Wastewater and Head of Innovation. Prior experience includes a directorship at RSK Group, managerial positions at Severn Trent, and a Technical Delivery Manager role at Mouchel (WSP). George holds a Bachelor of Engineering in Environmental Engineering from the University of Nottingham, a Master of Laws in Environmental Law from De Montfort University, and is currently pursuing a Bachelor of Science in Psychology through the University of Derby Online Learning. Additionally, George has a BTEC HND in Civil Engineering from Leeds Beckett University.
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Scottish and Southern Electricity Networks
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We're responsible for maintaining the electricity networks supplying over 3.9 million homes and businesses across central southern England and north of the Central Belt of Scotland. Our skilled teams are based right across the regions we serve, from the bustle of West London to the smallest villages in the Highlands and Islands of Scotland. They are supported by engineering and customer service teams based in major offices and depots in centres like Reading, Portsmouth, Perth and Inverness. - Over 4,000 employees, working from 85 depots and offices in the heart of the community. - 130,000km of overhead lines and underground cables - 106,000 substations - Over 100 subsea cables, powering island communities -3.7m customers served by our networks across central southern England (over 2.9m) and the north of Scotland (740,000) - Last year we handled over 550,000 calls from our customers, over 1,500 a day - Last year we gave £1m to local community projects through our Resilient Communities Fund - Over 450,000 vulnerable customers identified on our Priority Services Register with 11,000 assisted during power outages last year We also manage the transmission network for northern Scotland. Safety is our number one priority, we aim to provide a safe and reliable supply of electricity to the communities we serve in Scotland and England, whilst still delivering a 10 out of 10 service.