Seagate
Allen N. possesses extensive experience in customer technical support and management within the technology sector, currently serving as the Global Contact Center & Customer Support Director at Seagate Technology since June 2010. Allen's roles include overseeing global operations for consumer product support, directing AMER Channel/OEM technical support, and managing West Coast OEM and US Cloud customer support. Prior experience includes managerial positions at Toshiba America Information Systems, Inc., and engineering roles at Dell Inc., where responsibilities ranged from technical support to leading engineering teams and vendor management. Allen holds a Bachelor of Science degree in Electrical Engineering from The University of Kansas.
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Seagate
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Seagate Technology PLC (commonly referred to as Seagate) is an American data storage company. It was incorporated in 1978, as Shugart Technology. Since 2010, the company is incorporated in Dublin, Ireland, with operational headquarters in Cupertino, California, United States.