GovOS
Sara Galindo-Gonzalez is an experienced Support Operations Manager at GovOS since June 2021, where responsibilities include hiring, developing, and managing a team of Technical Support Analysts, driving cross-departmental projects, and focusing on customer experience excellence. Previous roles include Service Desk Team Lead at Copart and Premier Support Supervisor at Asurion, demonstrating a strong background in technical support leadership, performance coaching, and ticket management. Sara's education includes attendance at the College of Southern Nevada and ongoing studies for an Associate of Business at Austin Community College. With a career spanning over a decade in technical support and customer service, Sara has consistently promoted effective team culture, performance metrics, and operational efficiency across various organizations.
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GovOS
GovOS is transforming the way people experience local government. We help municipalities go paperless so they can provide constituents with an optimal online experience, and make employees lives easier by streamlining internal processes.