William Ellis

William Ellis has a robust background in quality assurance and engineering, currently serving as the Quality and Customer Support Team Lead at Secondmind since April 2025. Previously, William held the position of Engineering Lead (Quality) at Metrikus from May 2023 to April 2025, where responsibilities included leading quality engineering and delivery across multiple product teams in a PropTech startup. William's experience as QA Lead at Lyte and Event Genius involved overseeing QA operations and strategic initiatives across ticketing and event management platforms. In earlier roles, including Interim Head of QA at Arachnys and Test Lead at Arts Alliance Media, William significantly improved QA processes, reduced defect rates, and fostered effective team collaboration. William holds a Master of Engineering degree in Mechanical Engineering from The University of Sheffield, completed in 2010.