Securecom Limited
Melany Knight currently serves as the General Manager of Service Delivery, Quality, and Transformation at SECURECOM LIMITED since March 2016. Previously, Melany worked at healthAlliance from October 2015 to March 2016 as the Manager of the Enterprise Management Portfolio Office & Internal Transformation, overseeing a $52 million capex portfolio and establishing an EPMO. Prior to that, Melany was a Programme Manager for Managed Services at healthAlliance, focusing on the development of a Service Management platform for Finance, Procurement, and Supply Chain queries. Melany's earlier experience at Gen-i spanned several roles, including Acting General Manager of Operations, Head of Operations and Security, Head of Service Desks, and Path 2 Customer Business Coach, where transformational leadership and operational excellence were key responsibilities. Melany holds a degree from The University of Waikato.
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Securecom Limited
Securecom is a NZ managed and owned Managed Security Services Provider (MSSP) providing end-to-end IT services to New Zealand businesses across all industry sectors. We are primarily aimed at the mid-market of around 150-500 seats, although we scale up to our largest customer of 2300 seats, and down to our small owner operators. We take a fresh approach to delivering IT Support Services, improving business outcomes for our customers by partnering with them to lower their IT total cost of ownership (TCO) and improve the experience for their people and stakeholders. We have operated in New Zealand for 20 years and today manage the IT infrastructure of over 250 NZ based clients, who rate their satisfaction with us at >97%. We underpin our culture with our values: Straightforward Caring Reliable Innovative Committed We are focused on 5 core areas: Security - Adopting a common sense approach, giving our customers peace of mind and assurance to improve their security posture, through a comprehensive range of managed security services. Cloud Services - The provision of both Public and Private Cloud services giving our customers the choice on what cloud platform works best for their business. Managed Services - Providing our clients with traditional managed services from service desk right through level 3 engineering with a focus on developing business insights to ultimately lower their total cost of ownership. Networking Solutions - Delivering secure, value for money services, with advanced visibility and performance capability. Supply Services - Providing competitively priced equipment from the leading vendors with a focus on speed of delivery.