Matthew Bowen

Matthew Bowen is an accomplished professional with experience in procurement operations and customer success. Currently serving as a Procurement Operations Coordinator at Self Financial, Inc., Matthew has successfully led the implementation of Coupa, improving procure-to-pay processes and compliance while collaborating across multiple departments to reduce approval times by 30%. As a former Customer Success Specialist, Matthew demonstrated a strong commitment to customer satisfaction by efficiently handling up to 200 customer interactions daily. Prior experience includes a role as a KACE Business Development Representative at Quest Software, where Matthew focused on achieving sales quotas and lead qualification through effective communication strategies. Matthew holds a Bachelor's degree from Texas State University.