Eric Hanson

Eric Hanson is an experienced professional in customer success and support, currently serving as the Head of Customer Success & Support at Sema4.ai since January 2024. Previously, Eric held significant roles such as Head of Customer Success for North America at Robocorp from June 2021 and Customer Success Director for Global Accounts at New Relic, Inc. from August 2019 to May 2021. Eric's career also includes leadership positions at Entytle, Inc. and Oracle, where notable achievements included developing new teams and acting as a trusted advisor to client executives on customer experience best practices. Eric's extensive background in technology and customer management is supported by an MBA in Management Information Systems from St. Edward's University and a Bachelor of Science in Computer Management and Information Systems from the University of Maryland Global Campus.