Sematell GmbH
Stevan Lazic has a diverse work experience spanning various companies and roles. Stevan currently holds the position of CTO at Sematell GmbH, starting in March 2023. Prior to that, they worked at Babbel as the Director of Engineering Chapter from April to November 2022. Stevan also served as the Vice President of Engineering at AMBOSS from May to December 2021. From August 2020 to March 2021, Lazic was the Director of Consumer Technologies at Takeaway.com. In 2019, they took time off to reflect on positive impact and practice human-centered leadership for digital innovators. Before that, they worked as the CTO at AutoScout24 GmbH and held the role of VP of Software Engineering at Scout24 Group. In 2018, Lazic was the Director of Engineering and Site Leader at Chegg Inc. Stevan co-founded Forkcast in 2015 and served as the CTO until December 2017.
Stevan Lazic attended SAE Technology Institute in Cologne and Middlesex University in London from 1998 to 2000. Stevan completed a Bachelor of Multimedia Arts (BA) with a focus on Webseiten, Digital-/Multimedia- und Informationsressourcen-Design. Additionally, in 2011, Stevan obtained certifications as a Certified Scrum Master (CSM) and a Certified Scrum Product Owner (CSPO) from the Scrum Alliance.
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Sematell GmbH
Sematell is a leading provider of intelligent response management solutions based on AI for use in customer service centers. The German software company has been in the business of developing innovative solutions for the global customer service market since 2000.Sematell’s successful history originates at the German Research Center forArtificial Intelligence in Saarbrücken (DFKI). This is where the unique categorization algorithm used in the ReplyOne central solution (formerly MailMinder / Attensity Respond) was developed together with DFKI.The precision, stability and response accuracy of ReplyOne is the result of intensive research conducted over many years.As a leading provider of contact center software, the company employs highly specialized experts from the fields of artificial intelligence, software and hardware technology, as well as consultancy and implementation.