Jania Schmitz Decker

Jania Schmitz Decker is an accomplished professional with extensive experience in leadership and customer support within various organizations. Currently serving as the Coordenadora de suporte at Senior Sistemas since May 2023, Jania also holds a position as a Professora universitária at INESA - Instituto de Ensino Superior Santo Antônio since February 2020, teaching subjects related to Leadership, Human Resource Management, Systems and Methods, and Material Resource Administration. Previous roles include a tenure at TOTVS from August 2010 to March 2023 as a Client Loyalty Specialist and Team Leader, and a technical support team leader at DATASUL LATINA from October 2001 to August 2010. Early in the career, Jania worked in material receipt at Whirlpool Latvia S.I.A. and as a time and methods analyst at Dohler S.A. Academically, Jania holds a Bachelor's degree in Business Administration from Universidade da Região de Joinville, an MBA in Strategic Leadership from INESA, and a specialization in Business Logistics from FGV.