Melissa Grimes

Melissa Grimes has extensive experience in customer service and management roles across various industries, including finance, healthcare, and food services. Since August 2016, Melissa has been employed as a Customer Service Representative at Senture, LLC, where responsibilities include handling customer inquiries and complaints, as well as assisting individuals with loan management. Prior experience includes managing store operations at Cash In A Dash, evaluating loan applications, and providing support to customers. Melissa’s background also includes data analysis and processing roles with TDEC and Xerox, where Melissa handled sensitive information related to healthcare and veteran disability claims. Early in the career, Melissa held managerial positions at The Wendy's Company and served in a comprehensive capacity at Mid-South Industries, focusing on customer service, production scheduling, and inventory control. Melissa holds an Associate’s Degree in Business Administration with a concentration in Management from Somerset Community College.