SERC Reliability Corporation
Gene H. is an experienced Information Technology Program Manager currently employed at SERC Reliability Corporation since March 2024. Previously, Gene served in various roles at CDW from September 2008 to April 2023, including Senior Manager of Solution Domain, Professional Services Manager, and Technical Lead for Datacenter Practice. Responsibilities included leading consulting teams, resolving client issues, and planning Business Continuity and Disaster Recovery solutions. Prior experience encompasses positions at Prosys, MTI Technology, Berbee, BAA Indianapolis, American Document Management, Crawfordsville Community School Corporation, and Vincennes University. Gene H. holds a Master of Business Administration from Arizona State University and a Bachelor of Science in Computer Information Systems from Purdue University.
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SERC Reliability Corporation
The electric grid is vital to our everyday lives. It is fundamental for the health, safety, and well-being of our communities, and provides the platform for our economy and our societal and technological advancements. SERC’s mission is to reduce risks to the reliability and security of the electric grid (also known as the bulk power system) for today and the future. To achieve this mission, we maintain a diverse team of experts across numerous disciplines in order to address the complex, evolving, and dynamic challenges facing the grid. Our team also partners with the best and brightest individuals from both the power industry and the federal government to understand and address the challenges facing the grid. These key partnerships make our work more informed, pragmatic, responsive, and impactful. We are one of only six companies across North America that is responsible for this important work under Federal Energy Regulatory Commission approved delegation agreements with the North American Electric Reliability Corporation. Our company is specifically responsible for the reliability and security of the electric grid across the southeastern and central regions of the United States. This area covers approximately 630,000 square miles and serves a population of more than 91 million. It includes all or portions of Florida, Georgia, Alabama, Mississippi, Louisiana, Texas, Oklahoma, Arkansas, Missouri, Iowa, Illinois, Kentucky, Tennessee, Virginia, North Carolina, and South Carolina.