Service Express
Tavia Delzer currently serves as a Product Manager at Service Express, a position held since September 2021, following nearly a decade in various managerial roles at Spectrum Health. At Spectrum Health, Tavia held positions including Manager of Information Services and Supervisor of Information Services, where responsibilities encompassed leading agile teams, mentoring staff, developing support strategies, and overseeing customer support operations for over one hundred web applications. Tavia has a proven track record in incident management and implementing effective training programs, alongside extensive experience in coordinating projects and aligning business goals. Earlier experience includes site management for the City of Grand Rapids and production coordination for World of Wonder, complemented by an Associate of Science Degree in Film and Video from Full Sail University.
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Service Express
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As a leading Third-Party Maintenance (TPM) provider, Service Express specializes in data center maintenance for server, storage and network equipment. They meet the need for post-warranty support solutions by helping IT professionals reduce costs and connect to an outstanding level of user-friendly support.