TC

Tom Chapman

V.p., International Business Development at Service Quality Institute

Tom Chapman possesses extensive experience in international business development, currently serving as the Vice President of International Business Development at Service Quality Institute since January 2007. Prior to this role, Tom held the position of Manager of Business Development at Honeywell Aerospace for nearly three decades, focusing on technology development. Tom's educational background includes a Bachelor of Arts degree in International Relations from the University of St. Thomas, which was obtained between 1961 and 1966.

Links

Previous companies


Org chart


Teams

This person is not in any teams


Offices

This person is not in any offices


Service Quality Institute

1 followers

Service Quality Institute is the Global Leader in Helping Organizations Keep Customers, Build Market Share and improve the performance of Your Entire Work Force by developing a Culture of Delivering Superior Customer Service. Competition is tough, price and feature are often easily matched with customers more demanding than ever before. Superior Customer Service is the most cost effective way of growing your business. We help you keep customers, build market share and improve the performance of your entire work force with a superior Customer Service Strategy. ๐€ ๐‚๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ข๐ณ๐ž๐ ๐’๐จ๐ฅ๐ฎ๐ญ๐ข๐จ๐ง SQI tailors, personalizes, and customizes programs to any degree your organization needs with no limitations. We work with you to create a program that changes your employeesโ€™ attitudes and behaviors, building morale, teamwork and communication by empowering your employees. ๐„๐ฅ๐ข๐ฆ๐ข๐ง๐š๐ญ๐ž ๐Ÿ–๐ŸŽ% ๐จ๐Ÿ ๐„๐ฆ๐ฉ๐ฅ๐จ๐ฒ๐ž๐ž ๐“๐ซ๐š๐ข๐ง๐ข๐ง๐  ๐“๐ข๐ฆ๐ž Time is the most expensive part of training. Our programs will reduce costs of training while producing more productivity, thus greater profits. ๐„๐ฅ๐ข๐ฆ๐ข๐ง๐š๐ญ๐ž ๐Ÿ—๐Ÿ“% ๐จ๐Ÿ ๐š๐ฅ๐ฅ ๐“๐ซ๐š๐ฏ๐ž๐ฅ ๐„๐ฑ๐ฉ๐ž๐ง๐ฌ๐ž๐ฌ All SQI training is done on site facilitated by our Certified Trainers or your Certified Trainers. Zoom can be used to avoid physical classroom contact. ๐–๐ž ๐‚๐ซ๐ž๐š๐ญ๐ž ๐’๐ž๐ซ๐ฏ๐ข๐œ๐ž ๐‚๐ฎ๐ฅ๐ญ๐ฎ๐ซ๐ž๐ฌ ๐…๐จ๐ซ ๐‚๐จ๐ฆ๐ฉ๐š๐ง๐ข๐ž๐ฌ The Service Quality Institute has the largest collection of Customer Service Programs and Products in the world. With our proven system, businesses are able to introduce a new program every four to six months helping you create a culture change, and sustain your businessโ€™s commitment to Customer Service excellence. Your employees will benefit from the convenience of our Online Learning Programs, For more information on Improving Your Customer Service contact us directly : by Phone ๐Ÿ—๐Ÿ“๐Ÿ-๐Ÿ–๐Ÿ–๐Ÿ’-๐Ÿ‘๐Ÿ‘๐Ÿ๐Ÿ or eMail ๐ฃ๐จ๐ก๐ง@๐ฌ๐ž๐ซ๐ฏ๐ข๐œ๐ž๐ช๐ฎ๐š๐ฅ๐ข๐ญ๐ฒ.๐œ๐จ๐ฆ


Industries

Headquarters

United States

Employees

11-50

Links