Andrew Lawson

Andrew Lawson is an experienced Senior Staff Technical Program Manager at ServiceNow since January 2022, with a background in service delivery and storage engineering. Prior roles include Service Delivery Manager and Senior Storage Engineer at Kaiser Permanente and Senior Systems Engineer - Storage at Group Health. Andrew spent 17 years at Microsoft in various positions, including Lead Storage Engineer and Senior Service Engineer, where responsibilities included managing extensive storage arrays, building service health dashboards, and collaborating with cross-divisional teams on hardware planning and support tools development. Andrew holds a degree from Florida Atlantic University.