Colleen Carroll

Colleen Carroll serves as Chief of Staff for Operational Excellence at ServiceNow since 2019, bringing extensive experience from previous roles as Director at Booz Allen Hamilton from 2009 to 2019, and Strategy Manager at Accenture from 2007 to 2009. Prior to these positions, Colleen held the role of Organizational Change Consultant at Booz Allen Hamilton from 2003 to 2007. Colleen's academic credentials include a Graduate Certificate in Change Management from Georgetown University McDonough School of Business, a BA in International Affairs and Political Science from Marquette University, studies at Pontificia Universidad Católica de Chile, University of Galway, and University of Notre Dame as a Pew Younger Scholar focusing on Economics and Justice, and a Certificate in Digital Marketing from General Assembly.