Cynthia Seeley

Cynthia Seeley is a seasoned professional in IT management and service delivery with extensive experience at ServiceNow since September 2015, where roles include Senior Manager of Expert Services for Employee Workflows and various engagement management positions. At ServiceNow, Cynthia focuses on guiding clients to enhance and automate employee processes using the ServiceNow Platform. Prior experience at Capital One from 1998 to July 2015 includes leadership roles such as Senior IT Manager, where a 23-person IT Operations team was managed, along with responsibilities for ITIL processes. Cynthia also held roles in Workforce Technologies and Access Management, achieving significant operational efficiencies and cost savings. Cynthia holds a Master's Certificate in Project Management from The George Washington University and studied at Mary Baldwin University.