ServiceNow
Pritika Singh is a Senior Platform Architect at ServiceNow since January 2025, previously serving as a Technical Architect at Plat4mation where design and implementation of complex ServiceNow solutions across ITSM, CSM, and SecOps were led. Pritika has extensive experience in architecting innovative solutions utilizing App Engine and Now Intelligence, including Generative AI and Predictive Intelligence. Prior roles include Servicenow Specialist at BT and Senior Associate at Cognizant, where chatbot integrations and Virtual Agent solutions were designed. Additional experience includes a Software Engineer position at Shell, focusing on ITBM module migration, and various engineering roles at Target, Capgemini, and Atos. Pritika holds a Bachelor of Technology in Information Technology from the West Bengal University of Technology, completed in 2015.
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ServiceNow
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ServiceNow makes the world work better for everyone. Their cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow.