Shikha Mahajan

Technical Product Manager - Search & GEN AI - Digital Employee Experience at ServiceNow

Shikha Mahajan is a seasoned Technical Product Manager currently working at ServiceNow, specializing in AI Search within the Emerging Technology Group, with over 15 years of experience in developing large-scale, high-performing systems that integrate advanced technologies such as search and machine learning. Prior to ServiceNow, Shikha held significant roles at Cisco as an Enterprise Search & AI/ML Lead, focusing on migrating search functionalities to the cloud, and at Intel Corporation as a Senior Technical Search Specialist, enhancing user experience through dynamic content delivery. Earlier experience includes work as an Enterprise Search Professional and Senior Software Engineer at Infosys, where Shikha specialized in Enterprise Search technologies. Shikha holds a B.Tech degree in Electronics and Communication from Guru Gobind Singh Indraprastha University.

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San Jose, United States

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ServiceNow

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ServiceNow makes the world work better for everyone. Their cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow.


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