Tammi Shapiro

Tammi Shapiro is a seasoned executive with extensive experience in product management and strategy across various industries, particularly in financial services and healthcare technology. Currently serving as Vice President and Global Head of Product for the Financial Services Industry at ServiceNow since 2020, Tammi leads a global product portfolio aimed at enhancing customer experiences and operational transformation for banks and insurance carriers. Previous roles include Chief Product Officer at Swift Shift, where focus was on improving experiences for home healthcare workers, and Vice President at Fiserv, where Tammi oversaw emerging payments and electronic payments initiatives. Educational credentials include an MBA from The Wharton School and a BA in Economics (Summa Cum Laude) from Northwestern University.