ServiceTec
Adriano Di Placido is an experienced professional in the airport services industry, currently serving as Vice President - Canada at ServiceTec since November 2006. In this role, Adriano oversees the innovation, development, operation, and enhancement of service delivery solutions for airport and airline customers in Canada, ensuring compliance with contractual commitments and leading business development initiatives. Prior positions include Vice President of Operations - Americas, Business Development Manager focusing on Canadian Airports, and Site Manager responsible for ServiceTec operations in Toronto. Prior to ServiceTec, Adriano worked as a vendor to the Greater Toronto Airports Authority and as a Service Delivery Manager at Expertech Network Installation Inc., where responsibilities included managing and coaching customer service teams.
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ServiceTec
ServiceTec offer world class support for IT systems at airports. Established in 1989 and now with multiple bases throughout North America, Europe and the Far East, ServiceTec has an unsurpassed reputation for the maintenance and support of business critical systems across the entire airport infrastructure. They are the world’s leading independentprovider of managed IT services specifically for airports and airlines.An ISO9001 certified company, they operate globally at many of the world's largest and busiest airports, their team of experienced, vetted and highly qualified specialists deliver comprehensive managed IT services tailored to the demanding and sensitive requirements of the some of the world’s most stringent Service Level Agreements.