ServiceTec
Jose Aguilar is an experienced IT professional with over 15 years in various technical support roles. Currently serving as a Terminal Services Administrator at Wipro Limited since May 2019, Jose specializes in maintaining and upgrading airline software on CUSS Kiosks and CUPPS workstations, alongside managing escalated IT issues. Concurrently, Jose has held a position at ServiceTec since December 2016, performing similar responsibilities. Previously, roles included Level 2 Support IT Tech at Coreio Inc., where collaboration with airline agents and technical teams was essential, and System Support Technician at ServiceTec, focusing on day-to-day IT support at Toronto Pearson International Airport. Jose's career began as an IT Support Technician at The Hospital for Sick Children, responsible for managing a large number of PC workstations and devices. Education includes degrees in Network Engineering and Information Technology from triOS College.
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ServiceTec
ServiceTec offer world class support for IT systems at airports. Established in 1989 and now with multiple bases throughout North America, Europe and the Far East, ServiceTec has an unsurpassed reputation for the maintenance and support of business critical systems across the entire airport infrastructure. They are the world’s leading independentprovider of managed IT services specifically for airports and airlines.An ISO9001 certified company, they operate globally at many of the world's largest and busiest airports, their team of experienced, vetted and highly qualified specialists deliver comprehensive managed IT services tailored to the demanding and sensitive requirements of the some of the world’s most stringent Service Level Agreements.