ServiceTec
Joseph D Cacek serves as the MAC IT Service Delivery Manager at ServiceTec, overseeing exclusive support for Terminal Systems at the Minneapolis-Saint Paul International Airport since July 2025. Prior experience includes leading technical support for Hopkins Public Schools, ensuring exceptional technology care across 10 locations, and a significant tenure at Apple where Cacek directed retail operations, technical support, and sales teams. Contributions at Apple also included an internship in the Design Team, focusing on architectural materials and project management. Previous experience with Swarovski involved leading new store openings and establishing best practices for customer experience. Cacek began a career in technology support at the University of Minnesota-Twin Cities while earning a Bachelor of Science in Architecture.
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ServiceTec
ServiceTec offer world class support for IT systems at airports. Established in 1989 and now with multiple bases throughout North America, Europe and the Far East, ServiceTec has an unsurpassed reputation for the maintenance and support of business critical systems across the entire airport infrastructure. They are the world’s leading independentprovider of managed IT services specifically for airports and airlines.An ISO9001 certified company, they operate globally at many of the world's largest and busiest airports, their team of experienced, vetted and highly qualified specialists deliver comprehensive managed IT services tailored to the demanding and sensitive requirements of the some of the world’s most stringent Service Level Agreements.