Lilit Ghukasyan

Principal Product Manager at ServiceTitan Armenia

Lilit Ghukasyan is an accomplished Senior Product Manager at ServiceTitan Armenia, responsible for leading product lifecycle management and launching over 20 successful features since September 2020. With a strong background in product strategy development, Lilit collaborates with cross-functional teams to implement market-driven solutions, utilizing a data-driven approach to enhance user experience. Prior to this role, Lilit held positions as Product Manager and Business Systems Analyst, where expertise in Agile methodologies and stakeholder collaboration was demonstrated. Lilit began working in product management with Seven Smarts LLC and has experience in project management and event coordination through roles at UNICEF Armenia and Stamping Grounds Coffee Shop. Educational qualifications include a Bachelor's Degree in Business Administration, Management, and Operations from Université Jean Moulin (Lyon III).

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ServiceTitan Armenia

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ServiceTitan is the world’s leading and fastest-growing software technology platform for the trades, a trillion-dollar global industry. We help small business entrepreneurs run and grow their businesses streamline operations, improve customer service, and increase sales. ServiceTitan's end-to-end solution includes CRM, intelligent dispatch, custom reporting, marketing automation, a mobile solution for field techs, and accounting integrations with Sage Intacct and QuickBooks. It currently has more than 7,500 customers and more than 1200+ employees across Glendale, Atlanta, and Yerevan. ServiceTitan is the first Armenian-founded tech unicorn, as both CEO Ara Mahdessian and President Vahe Kuzoyan are of Armenian descent. Ara & Vahe founded ServiceTitan in 2012 with the goal of streamlining their fathers’ home service businesses. Eight years later, their company is responsible for transforming the home services industry. Headquartered in Glendale, California, ServiceTitan has a growing presence in Armenia. It has a team of 150+ people in Yerevan that not only improves existing products, but also builds brand-new ones from scratch. For more information about ServiceTitan, visit www.servicetitan.am Interested in becoming a Titan? Visit: https://servicetitan.am/job-openings


Headquarters

Yerevan, Armenia

Employees

1,001-5,000

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