Servion Global Solutions
Parthasarathi Sethuraman is a skilled Senior Engineer at Servion Global Solutions, specializing in Ribbon SBC deployment since June 2024. Previously, Parthasarathi held the role of Senior Unified Communications Engineer at tekVizion, focusing on the deployment of SBCs and PBXs, as well as SIP protocol testing through both manual and automated methods from June 2022 to June 2024. Prior experience includes serving as a Delivery Operations and Support Engineer at BT, responsible for monitoring and troubleshooting voice faults in the Globally Managed Voice network, and working as a Network Engineer at Colt Technology Services. Earlier roles include an Executive Engineer position at Airtel, where responsibilities encompassed TDM and VOIP services. Parthasarathi holds a Bachelor of Technology (B.Tech.) degree in Electronics and Communications Engineering from ManakulaVinayagar Institute of Technology, completed in 2014.
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Servion Global Solutions
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Servion enables business transformation for enterprises in the area of customer experience management (CEM). Over the past two decades, Servion has evolved from being a single channel (voice) interaction expert to being an industry pioneer in omnichannel customer experience. Servion manages over 10 billion customer interactions annually across 60 countries in 6 continents.