Servion Global Solutions
Shriram R. has a diverse work experience spanning several roles and companies. Shriram began their career at the Taj Group of Hotels in 1981, where they worked as a Controller until 1988. Shriram then transitioned to the role of Senior Manager - IT & Systems until 1999. In 1999, Shriram joined Servion Global Solutions as a Sr Vice President and held that position until 2010, when they were promoted to the role of President. From 2015, they took up the position of SVP Business Operations and later became SVP - Business Development in 2019. Shriram's work experience demonstrates their expertise in business development and operations, as well as their ability to adapt and thrive in various industries.
Shriram R. completed a Bachelor of Commerce (BCom) degree in Business/Commerce, General from the University of Madras from 1971 to 1975.
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Servion Global Solutions
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Servion enables business transformation for enterprises in the area of customer experience management (CEM). Over the past two decades, Servion has evolved from being a single channel (voice) interaction expert to being an industry pioneer in omnichannel customer experience. Servion manages over 10 billion customer interactions annually across 60 countries in 6 continents.