Luiz R.

Luiz R. is a highly experienced IT professional currently serving as the Senior Manager and Head of IT Commercial Solutions at SES Satellites since December 2018, overseeing the strategic management of commercial and customer-facing applications, particularly in CRM. Luiz has a strong background in project management, demonstrated through previous roles such as Manager of Customer Relationship Management and Service Delivery Manager, where notable improvements in service levels were achieved. Educated in both Computer Science and Business Management, Luiz has held various positions in organizations such as eProseed, Petrobras Distribuidora S.A., and IBGE, with a focus on implementing innovative technological solutions and enhancing operational efficiency. With a solid academic foundation, including ongoing Ph.D. studies, Luiz R. combines technical expertise with strategic insight to drive successful IT initiatives.