Mark Baker

Mark Baker is an experienced professional in customer success and business transformation, currently serving as the Director of Customer Success at Seven20 since October 2021, where Mark focuses on building partnerships and enhancing customer satisfaction. As the Founder of Phaze Consulting, Mark utilizes a deep understanding of business change to help organizations develop sustainable competitive advantages. Previous roles include Business Change & Transformation Director at X4 Group Ltd and Director of Sales Capability at both Argyll Scott and Hydrogen Group, showcasing a consistent commitment to leadership and strategic direction in sales and capability development. Additional experience encompasses roles in training, talent acquisition, and team leadership across various organizations, with a history of driving performance and process improvements.