SevenRooms
Daniel Guadalupe possesses extensive experience in quality assurance and technical support, currently serving as a Quality Assurance Analyst at SEVENROOMS since April 2018. In this role, Daniel has effectively analyzed and resolved customer queries, prioritized issues based on severity, and documented problem resolution steps. Prior to this, Daniel held various positions at Griswold Home Care, including Learning & Development Coordinator and IT Support Specialist, where responsibilities included user training, technical support, and managing ticket systems. Earlier experience as a Mortgage Warehouse Assistant at 1st Constitution Bank involved handling sensitive documents and streamlining shipment processes. Daniel holds a Bachelor’s degree in Economics and Theater from Lafayette College.
SevenRooms
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SevenRooms is a fully-integrated, data-driven guest experience platform that helps hospitality operators connect data across the guest journey. From neighborhood restaurants and bars to international, multi-concept hospitality groups, the end-to-end platform enables operators to automatically drive revenue and profitability by leveraging data to build direct relationships, deliver exceptional experiences, and increase repeat visits & orders. Founded in 2011 and venture-backed by Amazon, Comcast Ventures and Providence Strategic Growth, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Bloomin’ Brands, MGM Resorts International, Mandarin Oriental Hotel Group, The Cosmopolitan of Las Vegas, Jumeirah Group, Wolfgang Puck, Michael Mina, sbe, LDV Hospitality, Zuma, Altamarea Group, Major Food Group, AELTC, Chase Hospitality Group, D&D London, Corbin & King, Live Nation and Topgolf.