SevenRooms
Kaitlyn Marshall is an experienced professional in the fitness and customer service industries, currently serving as an Indoor Cycling Instructor at Jibe Cycling Studio and as an Executive Assistant & Office Manager at Fulcrum Management Group. Kaitlyn has held various leadership positions, including Director of Guest Services and Assistant Director of Guest Experience at Iacofano Group, where responsibilities included coaching team members, enhancing customer satisfaction, and managing customer relations. Previous roles include Studio Manager and Senior Master Instructor at SOCiETY, Member Flight Ambassador at StraightLine Private Air, and Senior Master Instructor at The Method Studios. Kaitlyn holds a Master’s degree in Sport and Fitness Administration/Management from Belmont University and a Bachelor’s degree in Strategic Communications & Business from The University of Kansas.
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SevenRooms
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SevenRooms is a fully-integrated, data-driven guest experience platform that helps hospitality operators connect data across the guest journey. From neighborhood restaurants and bars to international, multi-concept hospitality groups, the end-to-end platform enables operators to automatically drive revenue and profitability by leveraging data to build direct relationships, deliver exceptional experiences, and increase repeat visits & orders. Founded in 2011 and venture-backed by Amazon, Comcast Ventures and Providence Strategic Growth, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Bloomin’ Brands, MGM Resorts International, Mandarin Oriental Hotel Group, The Cosmopolitan of Las Vegas, Jumeirah Group, Wolfgang Puck, Michael Mina, sbe, LDV Hospitality, Zuma, Altamarea Group, Major Food Group, AELTC, Chase Hospitality Group, D&D London, Corbin & King, Live Nation and Topgolf.