S.F. EXPRESS CO. LTD
Kaoru Beppu is an experienced Customer Service Manager currently at S.F. EXPRESS CO. LTD since August 2017. Previous roles include Customer Support Center Operations Manager at IKEA Group and Senior Group Manager at Baxter International Inc., where performance, quality, and customer satisfaction KPIs were prioritized. Notably, Kaoru served as Associate Director of Customer Service at Acer, achieving a significant reduction in repair turnaround time and optimizing costs. Kaoru's career also includes leadership positions at Hewlett-Packard, where responsibilities spanned global customer experience management and transformation of product support structures. Early experience includes call center management for Compaq, overseeing large teams in warranty support and technical assistance. Kaoru holds a degree from Meiji University.
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S.F. EXPRESS CO. LTD
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Since their establishment in 1993, S.F. Express has grown to become China’s leading private express delivery company in terms of scale of operation, network coverage and market share.S.F. Express started as a small company with six staff. Today, they have developed a well-earned reputation as a highly-reliable and efficient express deliverycompany in Greater China area.They are China’s first private express delivery company to own its aircraft and one of the fastest growing companies in Greater China with a network spanning the whole of mainland China, Hong Kong, Macau, Taiwan, Singapore, Malaysia, South Korea, Japan, Thailand, Vietnam, Australia and the United States. Their unique position will be further enhanced by their commitment to continue investing and expanding into more international markets