Sourav Gupta

SGBS Corp is the leading outsourced contact center solution provider for organizations in the United States and Canada. We specialize in campaigns that require inbound and outbound call platforms and web-based interaction. Through our superior CRM solutions; inbound IVR and ACD applications; and outbound CTI platforms, we provide clients with exceptional answering solutions, stellar outbound telephone marketing, key live-reporting with up-to-the-minute data, and an unbelievable sound to represent your business to your clients. Key inside sales and telemarketing skill-sets focused on up-selling; cross-selling; new customer acquisition; survey and retention; extensive customer care solutions, including traditional answering service; customer support; and tier one and tier two help desk services