Alexander Swanson

Alexander Swanson is an experienced Senior Platform Engineer at Shake Shack, responsible for maintaining Windows image infrastructure and ensuring the stability of Aloha POS systems. With prior roles at The Wendy's Company, including Senior Application Engineer and Aloha Systems Engineer, Alexander contributed to system design, implementation, and the establishment of standard processes for service maintenance. Alexander's early career included technical support roles at Apex Systems, Warner Cable Inc., and Teleperformance, where skills in troubleshooting, technical support, and training were developed. Alexander holds experience in various IT and restaurant technology solutions, demonstrating a strong background in system stability and support across multiple environments.