Kim Balkan Mph

Customer Experience & Process Improvement Analyst at Sharp Health Plan

Kim Balkan, MPH, PMP, currently serves as a Customer Experience & Process Improvement Analyst at Sharp Health Plan since November 2022. Prior to this role, Kim held the position of Sr. Improvement Analyst/Project Manager at Tri-City Medical Center, where significant achievements included securing $6 million in reimbursements and attaining full Joint Commission accreditation. Kim's earlier experience includes roles at Rady Children's Hospital-San Diego, where rankings improved under oversight, and as a Data Analyst at Move, Inc., contributing to customer experience enhancements. Education includes a Master of Public Health from California State University San Marcos and a Bachelor's degree in Anthropology from California State University, Fullerton.

Location

West Covina, United States

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Sharp Health Plan

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We believe better health insurance matters. Sharp Health Plan is a not-for-profit health plan that has been connecting San Diegans to better health insurance since 1992. As part of the Sharp HealthCare family, we provide direct access to The Sharp Experience, from high-quality coverage to high-quality care. We are the only locally based, not-for-profit commercial health plan, serving San Diegans of all ages — individuals, families, local businesses and Medicare beneficiaries — and we're honored for the opportunity to serve you. Sharp Health Plan continues to be one of the highest-rated health plans in the nation and in California. We earned 5 out of 5 stars from Medicare for 2022, and were named one of the Best Insurance Companies for Medicare Advantage in California by U.S. News in 2021. We have 5 out of 5 stars from Covered California™ for 2022, and we’re the only health plan to achieve a 5-star members’ care experience rating. We’re the highest member-rated health plan in California for the seventh year in a row, and we remain one of the highest rated health plans in the nation, with a rating of 4.5 out of 5 in NCQA’s private health insurance plan ratings 2020-21. We were also voted San Diego’s Best Insurance Provider in the 2021 Union-Tribune Readers Poll. Visit sharphealthplan.com/honors to learn more. From helping you find the right health plan to the right doctor to being a great place to work, we’re here for you. Visit sharphealthplan.com to learn more.


Employees

201-500

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