Sharp Health Plan
Tom Carroll has over 20 years of experience in various leadership roles in marketing and customer strategy. Tom most recently served as the Director of Marketing & Customer Strategy at Sharp Health Plan, where they were responsible for driving growth and expansion through customer engagement, brand strategy, and digital operations. Prior to that, they were the Director of Client Services at ViTRO, leading account management and business development to achieve double-digit revenue and profitability increases. Tom also held managerial positions at LG MobileComm USA, VitroRobertson, MiresBall, Answerthink, TAG Heuer, DMB&B, and Ammirati Puris Lintas, where they played key roles in brand positioning, marketing strategies, and product launches for various clients and brands.
Tom Carroll obtained a Bachelor of Arts (B.A.) degree in Advertising from The University of Georgia, where they studied from 1991 to 1995. Additionally, they have obtained several certifications from Sharp HealthCare, including Lean Six Sigma Yellow Belt Certification in February 2020, TeamSTEPPS Coaches Course Training in April 2018, Crucial Accountability Training in March 2018, and Lean Six Sigma White Belt Certification in January 2017.
Sharp Health Plan
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We believe better health insurance matters. Sharp Health Plan is a not-for-profit health plan that has been connecting San Diegans to better health insurance since 1992. As part of the Sharp HealthCare family, we provide direct access to The Sharp Experience, from high-quality coverage to high-quality care. We are the only locally based, not-for-profit commercial health plan, serving San Diegans of all ages — individuals, families, local businesses and Medicare beneficiaries — and we're honored for the opportunity to serve you. Sharp Health Plan continues to be one of the highest-rated health plans in the nation and in California. We earned 5 out of 5 stars from Medicare for 2022, and were named one of the Best Insurance Companies for Medicare Advantage in California by U.S. News in 2021. We have 5 out of 5 stars from Covered California™ for 2022, and we’re the only health plan to achieve a 5-star members’ care experience rating. We’re the highest member-rated health plan in California for the seventh year in a row, and we remain one of the highest rated health plans in the nation, with a rating of 4.5 out of 5 in NCQA’s private health insurance plan ratings 2020-21. We were also voted San Diego’s Best Insurance Provider in the 2021 Union-Tribune Readers Poll. Visit sharphealthplan.com/honors to learn more. From helping you find the right health plan to the right doctor to being a great place to work, we’re here for you. Visit sharphealthplan.com to learn more.