Sharpen
Elena Neskoromny is a seasoned software engineer and database administrator with extensive experience in infrastructure management and cloud migrations. Currently employed at Sharpen as a Software Engineer in DevOps, Elena specializes in Infrastructure as Code (IaC) and the migration of data centers to AWS. At Plum Voice, as a Senior DBA and System Engineer, responsibilities include supporting production workloads in the telecom industry along with managing bare-metal infrastructure and AWS Cloud migrations. Previous roles include positions at Wallflower Labs Inc. as a Big Data Developer and at William Hill as an Infrastructure DBA, where tasks involved database management, performance tuning, and cloud service implementations. Earlier experience includes roles in software development and ERP consulting, with a strong technical foundation in various programming languages and database systems. Elena earned a Master's degree in System Analysis from Saint Petersburg State University.
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Sharpen
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Sharpen is a cloud-native contact center platform that helps companies create perfect customer experiences.