Sharpen
Rebecca Jones is a professional specializing in cloud operations and cybersecurity. Rebecca has held various roles at companies such as Sharpen and Genesys, focusing on site reliability engineering and cloud implementation. With a strong educational background in information technology management and computer information and technology, Rebecca has developed skills in incident response, security operations, and network coordination. Rebecca's experience ranges from internships to managerial positions, showcasing their expertise in IT operations and infrastructure management.
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Sharpen
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Sharpen is a cloud-native contact center platform that helps companies create perfect customer experiences.