Zachary Taylor

Sales Operations Manager at Sharpen

Zachary Taylor currently serves as Sales Operations Manager at SharpenCX since September 2023. Prior to this role, Zachary held various positions at NICE CXone from July 2018 to September 2023, including Sales Development Manager, Enterprise Account Developer Team Lead, and Enterprise Account Developer. Zachary's experience also includes working as a Solutions Specialist at Verizon Wireless from August 2014 to July 2018, and previously as a MWD Field Engineer at The Directional Drilling Company from January 2013 to May 2014. Early career experience includes a role as a Customer Service Representative at Verizon Wireless from December 2008 to January 2013.

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Sharpen

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Sharpen is a cloud-native contact center platform that helps companies create perfect customer experiences.


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