Ruchi Mahey

Ruchi Mahey is an accomplished professional in customer service and sales, currently serving as Senior Manager – Customer Service & Sales Trainer at Shield Auto Glass Ltd (AIS Group) since March 2006, where a successful Customer Service Process was developed and implemented across the AIS Group. Prior experience includes roles at Intellicom Contact Centers as a Customer Service Contact Associate, where outbound international processes were handled, and as a Telesales Coordinator at Shelters, overseeing telesales and backend processes for financial products. Ruchi's career began at Standard Chartered Bank as a Supervisor in Customer Value Management, followed by positions at Vista Financial Services and Liwewire Call Center Services, where a progression from Tele-Caller to Assistant Manager was achieved. Ruchi holds a Bachelor of Arts degree from Delhi University.