Shiji Group
Cheryl Ann Goh is an accomplished professional in customer success and hospitality, currently serving as a Senior Customer Success Manager at Shiji Group since April 2023. Previously, Cheryl held the position of Customer Success Manager at ReviewPro, a brand under Shiji Group, from November 2021 to April 2023. Cheryl's extensive experience in the hospitality industry includes roles such as Duty Manager at Mandarin Oriental Hotel Group and InterContinental Singapore, as well as Rooms Division I-Host as a Management Trainee and Guest Relations Executive at InterContinental Hotels & Resorts. Cheryl began a career in hospitality as a Food and Beverage Intern at Conrad Centennial Singapore, where impressive service during a major event earned a recognition of the Conrad Star Award three times. Cheryl’s educational background includes a Bachelor's degree in Hospitality Business from Singapore Institute of Technology and a Diploma in Tourism and Resort Management from Singapore Polytechnic.
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Shiji Group
Shiji Group is a multi-national technology company that provides software solutions and services for enterprise companies in the hospitality, food service, retail and entertainment industries, ranging from hospitality technology platform, hotel management solutions, food and beverage and retail systems, payment gateways, data management, onlinedistribution and more. Founded in 1998 as a network solutions provider for hotels, Shiji Group today comprises over 5,000 employees in 80+ subsidiaries and brands in over 23 countries, serving more than 91,000 hotels, 200,000 restaurants and 600,000 retail outlets.With the benefit of investment partners such as Alibaba, Shiji develops a network of cloud technology platforms that facilitate data exchange by connecting businesses vertically and horizontally across related industries. The importance of cross-industry integration to connect all levels of the supply chain, from guests, to distributors and suppliers of all types is a critical part of our mission. Our goal is to facilitate the transition to fully integrated systems for our clients through a network of platforms that communicate securely and easily so our clients can focus on their core competencies of serving their guests.For more information visit shijigroup.com