Akshita Chauhan

Akshita Chauhan is a skilled professional with diverse experience in client success and customer service. Currently serving as a Merchant Success Specialist at ShipBob since August 2023, Akshita previously held the role of Senior Client Success Advisor at Cvent from March 2021 to August 2023, where responsibilities included analyzing usage data and leading best practice calls. Akshita began at Cvent as a Project Coordinator (Onboarding Specialist) before being laid off due to Covid-19. Prior experience includes working as a Lead Customer Service Representative at American Express from January 2015 to May 2019 and as a Personal Banker at Barclays from June 2013 to January 2015. Akshita holds a Master of Science degree in Biotechnology from Amity University, obtained between 2011 and 2013.