Nicholas Burton

Nicholas Burton currently serves as the Director of Information Technology at ShipMonk, a position held since August 2024, where significant advancements in global business and technology integration have been achieved. Prior experience includes roles at Chewy as an Information Technology Site Manager and Systems Project Manager, focusing on IT practitioner development and operational assurance. Nicholas also held an Area Manager II position at Amazon, where automation of processes was prioritized, and served as an Avanade Service Desk Manager at Hess Corporation, ensuring high-quality IT service delivery. An early role as IT Support Services Manager at AIG concentrated on enhancing remote technology customer service. Nicholas is pursuing a Doctor of Philosophy in Engineering/Industrial Management at the Tickle College of Engineering, University of Tennessee, after earning a Master of Science in Strategic Analytics from Brandeis University.