Martin Chavez

Martin Chavez is an experienced professional currently serving as a Senior Implementation Manager and Technical Account Manager at ShipperHQ since April 2021, following roles as a Customer Success Manager and Jr Support Engineer. Through self-employment since May 2013, Martin has developed expertise as a Freelance Writer and Editor, providing transcription services, script writing, and product descriptions. Previous experience includes positions as a Runner Success Specialist at Favor Delivery, where responsibilities included training over 150 new Runners and improving communication templates, and Customer Experience Associate at Blue Apron, focusing on customer support and issue resolution. Martin's background also includes a contract role as an Education Account Manager at Apple, work with AmeriCorps maintaining trails, data entry and research roles at Accenture, and an internship at X-FAB Semiconductor Foundries. Martin holds a Bachelor of Arts in Technical and Scientific Communication from Texas Tech University.